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Can I share a subscription?
Can I share a subscription?
CITYROW GO Team avatar
Written by CITYROW GO Team
Updated over 11 months ago

Yes! We only require one subscription per household, so no worries about paying for multiple CityRow subscriptions.

If you have a CityRow Connect Tablet, you can create multiple profiles by following the steps below:

--> please be sure you are logged into your Connect tablet using your account with an active subscription (the one you used at checkout)

--> on the home screen of your account, select the menu on the left hand side and scroll all the way to the bottom to select "Log Out"

--> this will take you to the profile page. Here you can add any additional profiles for your household members. All added profiles will be attached to your subscription.

--> please be sure your account is listed as the "Account Owner"

If you are using the CityRow App on your smartphone or tablet:
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Our team would be happy to set your household members up with separate CityRow accounts under your subscription. Please send a note to our team at go@cityrow.com with the following information:

  • the email address linked to your active CityRow subscription

  • the names + email addresses those in your household

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