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Can I share a subscription?
Can I share a subscription?
CITYROW GO Team avatar
Written by CITYROW GO Team
Updated over a week ago

Yes! We only require one subscription per household, so no worries about paying for multiple CityRow subscriptions.

If you have a CityRow Connect Tablet, you can create multiple profiles by following the steps below:

--> please be sure you are logged into your Connect tablet using your account with an active subscription (the one you used at checkout)

--> on the home screen of your account, select the menu on the left hand side and scroll all the way to the bottom to select "Log Out"

--> this will take you to the profile page. Here you can add any additional profiles for your household members. All added profiles will be attached to your subscription.

--> please be sure your account is listed as the "Account Owner"

If you are using the CityRow App on your smartphone or tablet:
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Our team would be happy to set your household members up with separate CityRow accounts under your subscription. Please send a note to our team at go@cityrow.com with the following information:

  • the email address linked to your active CityRow subscription

  • the names + email addresses those in your household

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